top of page

📦 Shipping Policy (Australia)

Effective Date: [25/Mar/2025]

This Shipping Policy outlines how we process and deliver your custom-made orders within Australia. Please review the information below before placing your order.

1. Shipping Area

  • We ship Australia-wide.

  • Some remote or regional areas may experience longer delivery times.

2. Shipping Methods & Carriers

  • Orders are shipped via Australia Post or other trusted courier partners.

  • Flat-rate shipping: A$ [e.g. 8.95]

  • Free shipping on orders over A$ [e.g. 80]

3. Production & Dispatch Time

  • All items are made to order.

  • Production begins within 1–3 business days after the order is confirmed.

  • Orders are dispatched immediately after production is complete.

  • Total processing and delivery time is typically 2–5 business days.

4. Estimated Delivery Time

  • Standard Shipping: 2–6 business days (depending on location)

  • Express Shipping: 1–2 business days (additional charges apply)

  • Delivery times may vary due to holidays, high volume, or courier delays.

5. Important Notes

  • Please ensure your name, shipping address, and contact details are entered correctly.
    We are not responsible for delays or costs caused by incorrect information.

  • If the recipient is unavailable at the time of delivery, the package may be returned.
    In such cases, re-delivery fees may apply.

  • If your item arrives damaged, please contact us within 2 days of delivery
    and provide clear photos of the damaged product and packaging for prompt resolution.

6. International Shipping

  • We currently only ship within Australia.

  • For international shipping inquiries, please contact us directly.

2.png
bottom of page